Logistics Coordinator

SH-9

£25,890 Per Annum

Full Time

Permanent

Stoke-on-Trent, Staffordshire

Administration

Posted 4 hours ago

Expires In 29 Days

Job Description

Logistics Coordinator

About the Role
An excellent opportunity has arisen for an experienced Logistics Coordinator to join a growing team based in Stoke on Trent. Reporting to the Logistics Team Leader, the successful candidate will be responsible for planning deliveries, organising transport, and managing a range of transport administration tasks.
We are looking for someone with a positive “can do” attitude, strong organisational skills, and the flexibility to adapt to a wide range of duties in a dynamic business environment.
Key Responsibilities of this Logistics Coordinator role:
  • Maintain accurate records and documentation
  • Ensure compliance with health and safety standards
  • Produce proof of delivery for customers
  • Manage import and export documentation
  • Investigate operational queries and provide resolutions
  • Take telephone calls from customers and suppliers
  • Manage supplier invoices, checking and amending POs as required
  • Despatch orders using Sage
  • Organise transport with couriers, hauliers, and third-party providers
  • Provide operational support to other departments as needed
  • Conduct supplier reviews and manage logistics non-conformance
  • Raise claims with hauliers when necessary
  • Liaise with sites to confirm delivery requirements
Skills and Experience Required for this Logistics Coordinator role:
  • Strong attention to detail and excellent administration skills
  • Enthusiastic, committed, and reliable
  • Ability to work collaboratively in a team environment
  • Excellent customer focus, both internal and external
  • Ability to handle customer queries and complaints diplomatically
  • Confidence to engage effectively with colleagues and stakeholders at all levels, in person and by telephone
  • Proficient in Microsoft Word, Excel, and Outlook; experience with stock control systems desirable
  • Experience with import/export procedures is a plus
Details of this Logistics Coordinator role:
  • Performance-related bonus
  • Training and development opportunities
  • 26 days holiday per year plus bank holidays, including a Christmas shutdown
  • Optional Employee Healthcare plan
  • Life Assurance (1 x salary)
  • Access to Mental Health First Aiders
  • Annual pay review
  • Reward and recognition schemes
  • Salary: £25,890
  • Location: Stoke-on-Trent
  • Hours of work: Monday to Friday 8:30 – 17:00