Production Office Coordinator - FTC 18 Months

Production Office Coordinator – 18 Month FTC

An excellent opportunity has arisen for an organised and proactive Production Office Coordinator to join a leading supplier within the construction and building materials industry. This is a fixed-term role (18 months) covering maternity leave, offering a varied and fast-paced position within a friendly and professional production office team.
The ideal candidate will have strong administrative experience and a background in Construction, Manufacturing, or a related industry. Experience in producing quotations and using Sage is essential.
Key Responsibilities of this Production Office Coordinator role:

• Provide comprehensive administrative and clerical support to the Production Office Team.
• Manage email correspondence across multiple inboxes.
• Oversee dispatch orders and update relevant production and planning schedules, including:
  • Production Planner for new orders
  • 52-week planner for compliance tracking
  • Paint line planner updates
• Maintain accurate paper and digital records in line with data protection regulations.
• Use Sage to:
  • Update and amend operation tasks
  • Book in completed orders
  • Complete stock transfers
  • Generate purchase orders
• Process Supertech orders and manage related customer deliveries.
• Liaise effectively with Procurement and Logistics to ensure timely and accurate order fulfilment.
• Act as Non-Conformance Champion, ensuring quality issues are logged and addressed.
• Maintain spreadsheets and reports to a high standard.
• Ensure phone calls are handled promptly and professionally in line with company standards.
• Support clear and effective communication across departments, sites, and visitors.
• Perform general office duties as required to support the smooth running of the production office.

Experience & Skills Required for this Production Office Coordinator role:

• Strong administrative background in an office environment.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and Sage.
• Excellent organisational and communication skills, both verbal and written.
• Experience within the construction industry is desirable but not essential.
• Ability to work independently and under pressure, managing multiple priorities.
• Strong customer service focus, with the ability to handle challenging queries professionally.
• Positive, adaptable, and proactive attitude toward work and team collaboration.

• Confident and approachable with excellent interpersonal skills.
• Professional, polite, and well-presented.
• Committed to personal development and continuous improvement.
• Able to build effective relationships with clients, colleagues, and external partners.
• Flexible, reliable, and enthusiastic about contributing to a positive workplace environment.

Details of this Production Office Coordinator role:

• Training and development opportunities
• Salary: £25,500
• Monday to Friday 8:30-17:00
• Location: Newcastle-under-Lyme
• 26 days annual leave (plus bank holidays), including a Christmas shutdown
• Employee healthcare plan (opt-in)
• Life assurance (1x annual salary)
• Access to Mental Health First Aiders
• Employee rewards portal with discounts from leading retailers
• Annual pay review and performance bonus scheme (where applicable)
• Recognition programmes and long service awards