Hard FM & Compliance Manager (Temp: London)

Pertemps Network Group are currently supporting a London-based local authority in the appointment of a Hard FM and Compliance Manager. In this pivotal permanent role, you will take strategic and operational responsibility for the delivery of hard FM services across the Council’s corporate estate.
You will ensure operational excellence, full statutory compliance, and the ongoing resilience of all building systems, leading maintenance strategies, managing complex technical projects, and driving continuous improvement in building performance and safety. Working closely with senior stakeholders, you will provide authoritative leadership across technical services, compliance governance, and asset life cycle planning.

1. This is a hands-on, proactive role that requires versatility and a practical approach. A significant portion of your time will be spent on-site, physically auditing compliance and surveying mechanical and electrical systems, building fabric, and associated documentation by ensuring all premises controller are managing their site effectively whilst maintain same order on FM managed sites.
2. You will be responsible for ensuring that all legal obligations are fulfilled to the highest standard and within required timeframes as per SFG-20. In addition, you will prepare technical specifications for system upgrades or replacements, develop business cases with payback assessments, and manage the delivery of relevant projects from start to finish.
3. You will work closely with the Head of Facilities Management, the Contract Managers, Compliance administration and the Helpdesk teams to ensure that both contractors and in-house teams are aligned with statutory compliance schedules.
4.  Your input will be essential in ensuring that contractor specifications and on-site logbooks are thoroughly reviewed and that robust procedures are in place. This will help establish a reliable framework for recording and auditing compliance activities in collaboration with the Helpdesk.
5.  Supports the Hard FM function more generally, as well as the procurement and engagement of new suppliers and partners.  Experience in bringing new properties under operation from handover and acceptance to supply chain engagement and go-live mobilisation.

ABOUT THE ROLE  

• Ensure the Council’s statutory compliance obligations are met across its corporate property estate through regular site visits, audits, compliance and helpdesk system reviews. Monitor remedial actions and provide regular compliance reports.
• Develop, in collaboration with the Head of Facilities Management, specifications for statutory maintenance and inspection regimes to be delivered by both in-house and outsourced teams. Support the implementation of a new service model that ensures high-quality maintenance and full compliance.
• Specify, procure, and project manage approved compliance-related works. Validate best practise, efficiency and payback assumptions by monitoring post-installation showing financial savings.
• Support the Facilities Management team in embedding safety and best practise into all minor, major, and refurbishment projects.
• Define and manage CAFM system requirements for compliance reporting, including the development of visual dashboards and regular performance updates.
• Foster effective working relationships with contractors, ensuring projects are delivered on time, within budget, and to the required quality standards.
• Act as the Responsible Person for delegated areas including Water Hygiene (Legionella), Asbestos, M&E Safety, Lifts and Lifting Equipment, and Pressure Systems and provide expert advice to the stakeholders and the Facilities Management team on compliance and technical services.
• Develop and implement strategies to promote compliance, share best practices, and drive continuous improvement across the estate. Liaise with internal stakeholders, including the Council’s Insurance team, to ensure safety actions are integrated into urgent works, maintenance, upgrades, and capital projects.
• Build and maintain strong relationships with Planning and Building Control teams, consultants, contractors, the HSE, and other regulatory bodies to support safe and efficient service delivery.

ABOUT YOU  
Knowledge & Skills:

• You are qualified to at least degree level in a Mechanical or Electrical (M&E) disciplines or have equivalent experience.
• Either own or working towards chartered recognisable professional bodies such as the Chartered Institute of Building Services Engineers (CIBSE), Chartered Institute of Buildings (CIOB), Institute of Occupational Safety and health (IOSH), International Institute of Risk & Safety Management (IIRSM).
• Ideally, you come from a time-served apprenticeship or have a strong operational M&E background, and you hold a qualification in IOSH Managing Safely or equivalent.
• You are comfortable using CAFM and other Compliance software and tools to support data-driven decision-making.
• Evidence of working within and supporting a team to achieve excellent customer service and demonstrable IT literacy with Microsoft Office, particularly Excel & Outlook
• To communicate effectively with customers, both internally and externally for the capture, recording and distribution of service calls onto the helpdesk database utilising the council’s helpdesk software

Pertemps Network Group is an equal opportunities employer and welcomes applications from all sections of the community. All recruitment decisions are made fairly, based on merit and business needs, in line with equality legislation.

Apply now as Hard FM & Compliance Manager, where your technical expertise and leadership will directly shape compliance assurance, asset performance, and long-term risk reduction.