Housing Resolution Officer, North London

Housing Resolution Officer, North London 
Pay rate to £22.01 per hour 
Contract role, Local Authority Housing 
 
Pertemps are recruiting for an experienced Housing Resolution Officer in Enfield. 
You will need to have experience in a similar role in a Local Authority Housing setting. 
Details: 
Housing Resolution Officers answering queries on the phone related to Council wide enquiries.  
We are an inbound Customer Service call centre dealing with all types of enquiries from members of the public. It is a very fast paced office, so we expect our staff to promote a positive attitude. Experience dealing working in a call centre.  
You will have strong customer service skills and experience in working with Housing Repairs. Knowledge of Northgate Housing system is preferred but not essential . You will have used a housing system.  
Flexible working from home and office on a rota basis. Candidates will attend a 2 week training course both classroom and shadowing in the office and home.  
3 days a week working from home, 2 days in the office after training is completed 
 
Please get in touch for more information. 
 
This is an agency post and Pertemps can offer you:- 

• A Dedicated consultant who has access to all roles across the UK and is available for you to speak to 

• An easy registration process (all done online) 

• Referral schemes and incentives  

• Ongoing compliance managed for you 

• Prompt and reliable payroll and lots more. 

Please contact Graham Leatham on 07484 513909 or email graham.leatham@pprsocialcare.co.uk for more information.  
We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.