Junior Account Manager

475107589

£26,000 - £27,000 Per Annum

Full Time

Permanent

Pershore, Hereford and Worcester

Customer Service And Call Centre

Posted 5 hours ago

Expires In 29 Days

Job Description

Junior Account Manager– Special Events Company (Pershore)
Pershore |Full-time | £26,000–£27,000

Are you organised, detail-driven, and passionate about turning exciting events into seamless experiences? We’re a vibrant special events company based in Pershore, and we’re looking for a Junior Account Manager to join our lively team and play a key role in the smooth running of our operations.

Working Hours

  • Monday to Friday, 9:00 AM – 5:30 PM
Key Responsibilities

Client Support & Communication

  • Assist with day-to-day client communications, ensuring prompt and professional responses
  • Prepare and distribute client presentations, meeting notes, and follow-up materials
  • Monitor client satisfaction and escalate issues when necessary to the Account Manager
Coordination & Data Management
  • Maintain accurate CRM data and client account records
  • Collaborate with internal teams to support smooth service delivery
  • Contribute to account reviews and insights for ongoing optimisation
Administrative & Renewal Support
  • Support contract administration and renewal processes
  • Help prepare documentation and proposals for account growth opportunities
  • Track key milestones, deadlines, and client touchpoints
Must-Have Skills
  • Strong communicator (written & verbal)
  • Organised and detail-oriented
  • Team player with problem-solving mindset
  • CRM tools (e.g. Salesforce, HubSpot)
  • Presentation and reporting basics
  • 1–2 years in customer-facing or support roles
  • Eager to learn and take initiative
  • Professional and client-focused
We believe great people deserve great perks. Here’s what’s in store:
  • Bonus Scheme & Performance Bonus
  • Casual Dress Code & Company Events
  • Gym Membership
  • Free & On-site Parking
  • Private Medical Insurance
  • Company Pension
Ready to join a team that brings unforgettable events to life? Apply now and help us turn plans into magic behind the scenes.