Survey Admin Assistant

Survey Admin Assistant
Location: Newport (Hybrid once trained)
Hours: Monday to Friday, 8:30am - 4:30pm
Pay Rate: £13.58 per hour

We are recruiting on behalf of our client for a Survey Admin Assistant to join their busy Connections Department based in Newport.

In this role, you will be responsible for raising surveys, liaising with engineers to open and close surveys, and communicating with customers via phone and email. You will also support the team with a variety of administrative tasks to ensure the smooth running of the department.

Full training will be provided, and once you're confident in the role, hybrid working will be available. You'll be joining a supportive team environment where you can develop your skills further while working a consistent Monday to Friday schedule.

Key Responsibilities:

• Raising and closing surveys in coordination with engineers.
• Handling customer queries via telephone and email.
• Carrying out general administrative duties.
• Ensuring accurate updates and record keeping.

Requirements:

• Strong communication skills (written and verbal).
• Excellent organisational skills and attention to detail.
• Ability to manage workload independently as well as part of a team.
• Previous administration or customer service experience is desirable but not essential.

If you're interested, apply today or contact us on 02920 220 776 or email george.bradbury@pertemps.co.uk