Customer Sales Advisor

021102513

£25,500 - £31,500 Per Annum

Full Time

Permanent

Greater Manchester, Greater Manchester

Sales And Business Development

Posted 3 hours ago

Expires In 29 Days

Job Description

Customer Sales Advisor - Wythenshawe

Salary; £25,500 + £500 monthly bonus = £31,500

Monday to Friday 7:45am till 4:15 pm (+1 Sat or Sun per month)

Monday to Friday - 8:30 am–6 pm

Context of the Role
The Access Store is the operational heart of the company. The role of the Customer Sales Advisor is to ensure Access customers receive a consistently high level of service.
In addition to providing day-to-day help to our customers, the Customer Services the advisor will contribute to the overall cleanliness appearance and overall effectiveness
of the operation and, in the absence of other management, may be required to take
responsibility for other Store activities.

Main Duties:
● Deal effectively with sales enquires from customers over the telephone and face to face, advising and selling the range of available services to potential customers
● Maximise every sales enquiry to ensure the store hits its target
● Complete all administrative tasks to ensure compliance with company procedures
● Maintain a clean and tidy store.
● Will be required to lone work. In instances of lone working or in the Store Manager
and Supervisors absence take key holder responsibility.
● Will be required to carry our forklifting.
• Ensure that the store ‘bad debt’ is kept to a minimum. Implementing procedures
and controls to recover

Person Specification:
In order to be successful in the position the jobholder will need to demonstrate:
• A good level of written and verbal communication skills
• Ability to speak clearly and demonstrate effective listening skills when
communicating with customers face to face or over the phone
• Self discipline, working within guidelines and procedures whilst being attentive to
detail
• Comfortable working in a small team environment and adapt to lone working
• Project confidence and knowledge of Company products and services on
completion of the induction and probation period

Responsibilities:
• Day to day liaison with customers
• Achieving a high level of customer service and satisfaction
• Achievement of weekly, monthly and yearly sales targets
• Lone Working
• Physical rounds of the store and the units