Job Details

Service Controller

Salary: £22000 - £25000 per annum

Location: West Yorkshire

Job Type: Permanent

Posted: 18/11/2020

Job Ref: 268210350

Job Title: Service Controller
Location: West Yorkshire
Job Sector: Powered Access/Truck
Salary: £22,000 - £25,000 (flexible for the right candidate), Plus Company Pension Scheme and Incentivised Holiday Allowance

Job Description:

An exciting opportunity has arisen to join a thriving powered access business who are showing positive signs of growth. The company now requires a Service Controller to join their expanding team, a role with a variety of key responsibilities to assist with the smooth running of the depot. The day to day for this position will be very varied and will include organising engineers and transport, communicating with suppliers, booking services and much more. As this position will regularly involve dealing with customers, experience in a previous customer service role is highly desirable.

Responsibilities of the Role:

• Receiving breakdown calls and providing solutions by liaising with the relevant suppliers/engineering support
• Communicating with customers and giving regular progress updates on vehicle repair status.
• Liaising and negotiating with suppliers
• Interacting with other departments within the business
• All administration duties and inputting data into company CRM system efficiently
• Provide high levels of services to all customers

Requirements of Role:

• Previous experience in a service controller position is highly desirable
• Will consider candidates with previous experience within the automotive or construction equipment industry
• This role would also suit someone who has a background working within automotive/truck engineering who is looking to step into an office-based role
• Strong background in customer service

If you are someone who fits the above requirements and would like to find out more about this opportunity, please speak to Zoe Mansfield - 0121 450 5000 -

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